An easy and cost-effective KYC solution from Trustchex

Designed to help you verify your customers' identities and meet your KYC requirements with ease.

Why choose Trustchex KYC?

Trustchex is an end-to-end identity verification platform that combines AI-powered document scanning, biometric liveness detection, live video calls, and customizable workflows — all in one solution.

AI-Powered Face Matching

Advanced machine learning accurately compares ID photos with live selfies to ensure authenticity and prevent impersonation.

Liveness Detection

Multi-step biometric liveness verification with movement instructions confirms the user is a real person, not a photo or deepfake.

Live Video Call Verification

Real-time WebRTC video sessions with live operators for agent-mediated verification, complete with call recording, queue management, and checklists.

NFC eID & ePassport Reading

Read chip data from electronic identity cards and passports via NFC for tamper-proof verification of personal information directly from the document chip.

Document OCR, MRZ & Hologram

Automatically extract text via OCR, read Machine-Readable Zones, detect holograms, barcodes, and validate document security features in real time.

Verbal Consent Recording

Capture guided verbal consent on video with animated prompts and auto-scrolling text, ensuring regulatory compliance for financial services.

Customizable Workflows

Build and customize verification flows with a drag-and-drop workflow builder — combine document scans, liveness, video calls, and contract steps.

Multi-Platform SDKs & APIs

Native SDKs for React Native and Flutter plus RESTful APIs make integration effortless, with white-label customization and on-premise deployment options.

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Any Questions?

Get answers to the most frequently asked questions about Trustchex and its services. If you have any other questions, feel free to contact us.

What is Trustchex KYC?

Trustchex is an end-to-end identity verification platform that combines AI-powered document scanning, biometric liveness detection, live video call verification, NFC eID reading, and customizable workflows into a single solution for remote customer onboarding.

How does Trustchex verify identities?

Trustchex uses a multi-layered approach: documents are scanned with OCR and MRZ extraction, security features like holograms and barcodes are validated, NFC chip data is read from eIDs and ePassports, faces are matched with AI, liveness is confirmed via biometric checks, and optionally a live video call with an operator completes the process.

What is live video call verification?

Trustchex offers real-time WebRTC video sessions where a live operator guides the customer through verification. Sessions include call recording, checklists, queue management, and verbal consent capture — ideal for financial services and regulatory-compliant onboarding.

What is verbal consent recording?

Verbal consent recording captures the customer reading a consent statement on video with guided prompts and auto-scrolling text. This ensures compliance with regulations such as BDDK that require explicit verbal confirmation during remote identity verification.

Can I customize the verification workflow?

Yes, Trustchex provides a drag-and-drop workflow builder where you can combine steps like document scanning, liveness detection, video calls, verbal consent, and contract acceptance in any order to match your compliance requirements.

Which platforms are supported?

Trustchex offers native SDKs for both React Native and Flutter, plus RESTful APIs for backend integration. The mobile app works on Android and iOS, and the admin dashboard is a responsive web application.

What document types does Trustchex support?

Trustchex supports passports, national ID cards, and driver's licenses. It reads MRZ data, detects holograms and barcodes, performs OCR text extraction, and reads NFC chip data from electronic identity documents and ePassports.

Can Trustchex be deployed on-premise?

Yes, Trustchex offers on-premise deployment options with Docker-based containerization. This ensures your data stays within your infrastructure while still providing the full platform capabilities, including the face verification AI service.

How does Trustchex handle data privacy?

Trustchex is designed with privacy-first principles — no PII is collected in analytics, device identifiers are anonymized, video storage is encrypted, and all data transmission uses TLS/HTTPS. The platform supports GDPR and KVKK compliance including right-to-deletion.

How can I get started with Trustchex?

Contact us to discuss your needs and get a personalized solution. Integration is straightforward with our native SDKs and developer-friendly APIs — most teams are up and running within days.